The user that is not satisfied with the service requested, can inform the Quality Manager through an on-line Claim by using the web application. The user will receive a report with corrective and preventive actions to solve the non-conformity.

An alternative way of managing claims is via ULL´s General procedure claim form through Claims, Complaints, Suggestions and Congratulations about the undertaken activities at SEGAI by using the following link:

Complains, claims, recommendations and compliments

Universidad de La Laguna - SEGAI (Servicio General de Apoyo a la Investigación)

Para cualquier incidencia con la aplicación, póngase en contacto con la atención al usuario

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